Last Updated: September 8, 2026
Bastion IT ("Bastion IT," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit bitmsp.com, contact us, use our services, or communicate with our support team.
We may collect information that you voluntarily provide to us, including your name, company name, email address, telephone number, support request information, and other information you provide when contacting Bastion IT.
We may also collect technical information associated with your use of our website and services, such as IP address, browser information, device information, and website usage information.
We may use the information we collect to:
Bastion may collect your mobile phone number and SMS message content when you communicate with us by text for customer support.
Mobile opt-in data, SMS consent, and mobile phone numbers collected for SMS communications will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
SMS information is used to provide customer support and service-related communications.
Message frequency varies based on customer support needs and interactions. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
We do not sell your personal information.
We may share information with service providers that assist us in operating our business, delivering services, providing customer support, maintaining infrastructure, or protecting our systems. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, systems, or property.
SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Any permitted service-provider disclosures of personal information do not include sharing SMS opt-in data, SMS consent, or mobile phone numbers with third parties or affiliates for their marketing or promotional purposes.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We retain personal information only for as long as reasonably necessary to provide our services, fulfill legitimate business purposes, resolve disputes, maintain appropriate business records, and comply with legal obligations.
You may contact us regarding questions about your personal information or this Privacy Policy. SMS recipients may opt out of text messaging at any time by replying STOP.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.
For privacy questions or customer support, contact: