Last Updated: September 8, 2026
These Terms & Conditions govern your use of the Bastion IT website, communications, and applicable services. By using our website or communicating with Bastion IT, you agree to these Terms & Conditions.
Bastion IT provides managed information technology, technical support, cybersecurity, networking, cloud, and related IT services. Specific services provided to customers may also be governed by separate agreements, statements of work, or service contracts.
Customers may request assistance through Bastion IT's available support channels, including email, telephone, and SMS where available.
For support:
Bastion provides SMS messaging for customer support and service-related communications. Customers may opt in by initiating a text message to our published support number, 336-282-5025.
Message Frequency: Message frequency varies based on customer support needs and interactions.
Message and Data Rates: Message and data rates may apply.
Opt-Out: You may opt out of SMS messages at any time by replying STOP. After replying STOP, you will no longer receive SMS messages unless you opt in again.
Customer Care: For assistance, reply HELP, call 336-282-5025, or email support@pcmhc.com.
Privacy Policy: https://bitmsp.com/privacy
Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Consent to receive SMS messages is not a condition of purchasing products or services.
Your information is handled according to our Privacy Policy: https://bitmsp.com/privacy
Mobile opt-in information, SMS consent, and mobile telephone numbers collected for SMS communications will not be shared with or sold to third parties or affiliates for their marketing or promotional purposes.
Consent to receive SMS messages is not a condition of purchasing products or services from Bastion IT.
Users may not use our website, communications systems, or services for unlawful, abusive, fraudulent, or unauthorized purposes or in a manner that interferes with the security or operation of our systems.
Some Bastion IT services may rely on third-party products, platforms, telecommunications providers, cloud services, or other technology providers. Their services may be subject to separate terms and policies.
Website content is provided for general informational purposes. Specific IT services and service commitments are governed by applicable customer agreements.
Bastion IT may update these Terms & Conditions periodically. Updates will be posted on this page with a revised "Last Updated" date.
Questions regarding these Terms & Conditions may be directed to: